Refund Policy

While we're confident that you will completely satisfied with your brand new Burnewiin Kit, we do understand that sometimes you may mistakenly order the wrong product, or have changes in you plan or project.  That's okay . . . we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with tags, and in its original un-damaged packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us using the Contact Page.  Return shipping will be your responsibility.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.